Privacy Policy

Who We Are

Lore is a product of PantheonAI (EQAI INC), a company incorporated in the State of California. In this policy, “we,” “us,” and “our” refer to PantheonAI (EQAI INC).

Information We Collect

When you use Lore, we may collect the following information:

• Account information: your email address and name when you create an account.
• Screen data: screenshots and screen content that you explicitly share with Lore during active sessions. This data is processed in real time and is not stored on our servers after your session ends.
• Usage data: interaction counts, feature usage patterns, and crash reports to help us improve the product.
• Payment information: processed securely by our payment provider. We do not store your full credit card number.

How We Use Your Information

• To provide and maintain the Lore application.
• To process your subscription and payments.
• To improve our product based on aggregated, anonymized usage patterns.
• To communicate with you about your account or updates.

Screen Data Privacy

Lore processes your screen content locally on your device whenever possible. When cloud processing is required, screen data is encrypted in transit, processed ephemerally, and never stored after your session ends. We do not use your screen data to train models or for any purpose other than providing you with real-time assistance.

Personal Wiki Data

Your personal wiki content is stored encrypted and is accessible only to you. We do not access, read, or share your wiki data. You can export or delete your wiki at any time.

Data Sharing

We do not sell your personal information. We may share data with third-party service providers (hosting, payment processing, analytics) strictly as needed to operate the service. All providers are bound by data processing agreements.

Data Retention

We retain your account information for as long as your account is active. Usage data is retained in anonymized form. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

You have the right to access, correct, or delete your personal data. California residents have additional rights under the CCPA. To exercise any of these rights, contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact

For questions about this privacy policy, contact us at [email protected].

PantheonAI (EQAI INC) — California, United States